Founded in 2016, Wavebreak is the boutique agency exclusively focused on email & CRM for enterprise and DTC brands.

Since then, we’ve generated over $250M+ in profitable revenue growth for our clients as a direct result of our services.

Everything we do, from our methodology, to our team, to our culture, to our marketing, is built around elevating and growing the brands we work with.


Our Vision

We partner with leading brands to deliver personalized, customer-first experiences through existing and emerging owned channels, from email to SMS and beyond.

Email Marketing | SMS Marketing | Email Creative | Design | Copywriting | Email Coding & Development | Advanced Strategy | Testing & Optimization | Reporting


Wavebreak Method

Everything we do culminates in our process: The Wavebreak Method. It’s the proven methodology we’ve developed specifically for maximizing results from email and SMS marketing for enterprise and DTC brands. Most people think they have these covered. They’ve implemented the “standard” tactics. But in reality they’re only leveraging a fraction of their potential.

The real difference makers?

Strategy, creative, and partnership.



Data driven to maximize results
Our strategic framework reverse engineers customer behavior throughout the buyer’s journey and uncovers retention revenue opportunities by observing and improving on how people already buy. This means we increase average order value, repeat purchases, and lifetime value with every customer you acquire.


On-brand design and copywriting
Everything we deliver grabs the attention of your buyers, convert directly into sales, seamlessly integrate with on-brand design and copywriting, and contribute to the longevity of your brand. That’s a needle we’re uniquely qualified to thread.


An extension of your team
We reject the typical client-vendor relationship. Instead, from Day 1 our team works to integrate with yours — understanding your strategy, your objectives, and your team, and creating a seamless workflow to match. We’re not just here to achieve results, we’re also here to treat your business like it’s our own.
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